Shoreexcursioneer Reviews

Variety of Excursions: Offers a wide range of shore excursions, including ATV tours, snorkeling trips, and visits to local beaches and wildlife sanctuaries.

Positive Reviews: Some customers have reported excellent experiences with guides like Julio and Michelle, who provided knowledgeable and friendly service.

Support for Local Communities: The company is described as a local, non-commercialized entity that supports island residents and their families.

Customer Service Issues: Many customers have reported poor customer service, including long holds and unhelpful responses when issues arise.

Logistical Problems: There have been complaints about inaccurate meeting times, lack of clear instructions, and uncoordinated logistics, leading to frustration and disappointment.

Misleading Information: Some customers felt misled by the lack of detailed information about port logistics and excursions, which led to confusion and wasted time.

Refund Issues: There have been instances where refunds were denied due to unclear or incomplete information provided by the company.

Quality of Services: Some excursions have been described as overpriced and not meeting expectations, with complaints about cold pools, unappetizing food, and unfamiliar liquor bottles.